If you are considering becoming a Norwex Consultant, one of the most important decisions you will make is not simply whether to join. It is who you choose to learn from.
Starter kits matter. Products matter. Timing matters. Incentives matter.
If you are still evaluating the business itself, start with Consultant Opportunity Explained, then compare the options on Starter Kits Compared and review the practical answers in the Consultant FAQ.
My approach to team support is rooted in mentorship, leadership philosophy, family business leadership, and work-life harmony.
But after many years of building, mentoring, training, and leading, I believe support matters more than most people realize.
The person you join with can influence how you think about the business, how quickly you gain confidence, how you handle discouragement, how you build systems, how you talk about the opportunity, and how you decide what kind of business you actually want to build.
That is why this page is not really about joining “a team.”
It is about choosing a mentor, a leadership culture, and a way of building that fits your values.
My Approach Is Built Around People, Not Pressure
I do not believe in hype.
I do not believe in pushing people into something they do not understand.
I do believe in honest conversations, practical systems, clear expectations, consistent action, and helping people grow into more confident versions of themselves.
Some people join because they want product savings. Some want a small side business. Some want meaningful work they can build around family responsibilities. Some want leadership, team building, and long-term growth.
Those are different goals.
My job is not to force everyone into the same mold.
My job is to help you understand the opportunity, clarify your goals, and learn how to build in a way that is honest, sustainable, and aligned with your season of life.
Why Your Sponsor Matters
When people first consider becoming a consultant, they often focus on products, starter kits, or commissions.
Those are important, but they are not the whole picture.
Your sponsor matters because your sponsor is often the person who helps you understand what to do after you enroll.
A strong mentor can help you:
- Start with realistic expectations
- Choose a starter kit that fits your goals
- Understand what matters in your first 30–90 days
- Build confidence through action
- Learn how to ask without feeling pushy
- Develop customer-care and follow-up habits
- Think about team building earlier than most people naturally would
- Create systems that reduce overwhelm
- Stay encouraged when things do not go perfectly
I have seen people with very little experience grow because they were coachable and consistent. I have also seen talented people struggle because they expected the business to be easy or avoided the activities that create growth.
That is why mentorship matters.
What Makes My Team Different
My team is shaped by the way I think about work, family, leadership, and impact.
I grew up in a family where work was part of life. My dad was a farmer and also owned a photography studio. My mom built a Mary Kay business that she continued running for decades. On a farm, everyone contributes in some way. Work was not something separate from family life. It was part of being a family.
But work was never the highest value.
Faith came first. Then family. Then work.
That order still shapes how I lead.
I want business to support what matters most. I do not want it to become something that consumes the people it was meant to bless.
I Bring Business Experience Beyond Norwex
Before I built my Norwex business, I spent years in financial services. I worked as a financial planner, earned professional designations, helped clients think through decisions, developed systems, trained staff, built client relationships, and worked in environments where planning, communication, numbers, and follow-through mattered.
That background influences how I mentor.
I look at numbers. I look at patterns. I look at systems. I look at what is working and what is not. I want consultants to understand their business instead of guessing their way through it.
I also understand the emotional side of business. I know what it feels like to build while working another job. I know what it feels like to have young children at home. I know what it feels like to wonder where your time should go. I know what it feels like to step from a credentialed professional identity into something other people may not immediately understand.
That experience gives me compassion, but it also gives me clarity.
I Built While Raising a Family
When I started, I had two young sons at home and limited time. I was working outside the home, commuting, and building Norwex in the margins of real life.
That season taught me to use my time carefully.
It also taught me that a business can become part of family life in a healthy way when the family understands the purpose and the expectations are clear.
My boys helped in the business from the beginning. They unpacked products, labeled catalogs, helped at events, and learned what it looked like to talk with people, hear no, keep going, and contribute to something bigger than themselves.
That is one of the reasons family business matters so much to me.
I am not only interested in helping someone earn a commission. I am interested in helping people build something that strengthens their life, their confidence, their family, and their future leadership.
My Philosophy: Confidence Comes From Action
Many new consultants believe they need confidence before they begin.
I see it differently.
Confidence usually comes after action.
You gain confidence by asking someone to host.
You gain confidence by following up.
You gain confidence by learning a few products at a time.
You gain confidence by getting through a no and discovering that it did not destroy you.
You gain confidence by doing the work imperfectly and realizing that imperfect action is often more effective than polished hesitation.
If you wait until you feel completely ready, you may never start.
The 100 No’s Mindset
One of the things I teach is that you have to get through the no’s to get to the quality yes’s.
Rejection is one of the biggest reasons people hold back. They are afraid someone will say no, judge them, misunderstand them, or think differently of them.
But no is not failure.
No is information.
No is part of the process.
No often means “not now,” “not for me,” or “I do not understand yet.”
That is why I sometimes teach a 100 No’s challenge. The goal is not actually rejection. The goal is action. When you ask enough people, you learn that no loses its power, confidence grows, and yes often appears along the way.
The 5% Is Greater Than 35% Philosophy
One of the leadership concepts I am known for is that 5% can be greater than 35%.
At first, that sounds like math that does not make sense.
But it is not really about a single commission. It is about multiplication.
If I sell everything myself, my impact is limited by my own time and energy. If I help someone else get started, grow, and eventually help others, the impact multiplies.
That concept has shaped how I think about team building and leadership.
It is easy to focus only on what we can personally earn or personally accomplish. It takes a different kind of leader to invest in someone else’s growth.
That is what I want consultants on my team to understand: leadership is not about keeping everything for yourself. It is about helping others grow so the impact can reach farther than you could reach alone.
I Teach Systems, Not Guesswork
Many consultants feel overwhelmed because they are constantly trying to decide what to do next.
Systems reduce that stress.
I believe consultants need systems for:
- Booking
- Host coaching
- Customer care
- Follow-up
- Lead lists
- New consultant onboarding
- Team building
- Leadership development
- Time management
Systems do not have to be complicated. In fact, the best systems are usually simple enough to repeat.
If you do the same important things consistently, your brain does not have to reinvent the business every day.
That is why I teach consultants to focus on the activities that move the business forward instead of spending all their time feeling busy.
I Want You To Become Capable, Not Dependent
This is one of the most important parts of my leadership philosophy.
I do not want to create dependency.
I want to help people become capable.
There is a difference between training and coaching. Training often teaches a skill or process. Coaching helps someone think through what is really stopping them.
If someone asks me to walk through every detail of a party from start to finish, that may be training. If someone has already used the training tools and now needs help with fear, confidence, mindset, follow-up, or leadership, that is coaching.
My goal is to point people to tools, help them understand how to use resources, and then coach the mindset and decision-making that help them grow.
If I answer every question for everyone, I am not building leaders. I am building dependence.
That is not my goal.
I Teach Work-Life Harmony, Not Perfect Balance
I do not believe perfect work-life balance exists.
I believe in harmony.
Harmony means your values, goals, calendar, family, and business are aligned over time.
There are seasons when business needs more attention. There are seasons when family needs more attention. There are seasons of growth, rest, caregiving, rebuilding, transition, and focus.
The key is knowing your values and communicating clearly with the people who matter.
My core values are faith, family, integrity, security, meaningful work, and helping others. I keep them in that order because I love to work. If I am not intentional, work can take more space than it should.
That is why I encourage consultants to know their values and put the most important things on the calendar first.
I Understand the New Consultant Stage
New consultants often think their first challenge will be learning products.
Product knowledge matters, but it is rarely the biggest issue.
The bigger challenges are often:
- Fear of asking
- Fear of hearing no
- Assuming friends and family will be the strongest supporters
- Waiting too long to get outside their immediate circle
- Trying to be perfect
- Avoiding team-building conversations
- Not following up consistently
- Overthinking instead of taking action
That is why I want new consultants to understand from the beginning that activity creates clarity.
You do not have to know everything to start.
You have to be willing to begin, learn, ask, and keep going.
I Understand Returning Consultants
Some people come to me after trying Norwex or another direct sales business previously.
I never assume that a past experience tells the whole story.
Sometimes the timing was wrong.
Sometimes the support was not there.
Sometimes life circumstances changed.
Sometimes someone joined for discounts and never really explored the business side.
Sometimes they were never taught how to build beyond friends and family.
If you are returning, I want to help you ask a better question.
Not simply: “Why did it not work before?”
Instead: “What would need to be different this time?”
That answer may involve systems, support, consistency, confidence, clearer goals, or a different understanding of the business.
I Understand Experienced Business Builders
Some people are not just looking for a starter kit or a simple side project. They are looking for leadership.
If that is you, you need more than encouragement. You need strategic thinking, systems, duplication, leadership development, and a culture that values growth.
Leadership requires learning how to:
- Find people with work ethic and integrity
- Cast vision without hype
- Develop leaders instead of only recruiting consultants
- Use recognition wisely
- Build systems that duplicate
- Stay personally active while helping others grow
- Model boundaries so leadership looks sustainable
I love helping leaders grow because leadership multiplies impact.
I Believe Family Can Be Part of the Business
Not every consultant will build with family involvement, but many people are drawn to this opportunity because they want something that can fit around family life.
I understand that deeply.
My business has shaped my family, and my family has shaped my business.
My boys grew up seeing work ethic, resilience, communication, leadership, disappointment, recovery, and impact. One of my sons has said he believes his personality would be different without growing up in this environment. That matters more to me than any title.
For me, success is not only what I build.
It is who we become while building it.
Who Is a Good Fit for My Team?
You do not need a sales background.
You do not need to be extroverted.
You do not need to know all the products.
You do not need to have everything figured out.
The people I most enjoy mentoring are usually:
- Coachable
- Kind
- Willing to work
- Open to learning
- Resilient enough to keep going after disappointment
- Interested in helping others
- Honest about their goals
- Willing to take imperfect action
Skill can be developed.
Product knowledge can be learned.
Confidence can grow.
But attitude, coachability, and work ethic matter.
Who May Not Be a Good Fit?
I believe almost anyone can learn this business if they are willing to work and be coached.
But I also believe in being honest.
This may not be a good fit for someone who is consistently negative, unkind, arrogant, unwilling to learn, or expecting the business to be effortless.
It may also be challenging for someone who needs everything to be perfect before taking action.
People need to see that this business is duplicatable. If everything looks too polished or complicated, others may think they could never do it.
Sometimes being real is more effective than being perfect.
What You Can Expect From Me
If you join my team, you can expect me to be honest with you.
I will not promise specific results. I will not pretend the business does the work for you. I will not tell you that every person you ask will support you.
I will help you understand what matters.
I will encourage you to ask.
I will help you think through your goals.
I will point you to systems and resources.
I will help you understand that no is not the end of the world.
I will remind you that confidence comes through action.
I will help you see leadership as a way to multiply impact.
What I Hope You Bring
I hope you bring honesty about your goals.
I hope you bring willingness to learn.
I hope you bring work ethic.
I hope you bring questions.
I hope you bring patience with yourself as you grow.
I hope you bring enough courage to start before you feel completely ready.
I do not need you to be perfect.
I need you to be willing.
Why Consultants Stay
People stay when they feel supported, challenged, respected, and connected to meaningful work.
They stay when they see growth in themselves.
They stay when they understand that the work is bigger than one order, one party, one month, or one no.
They stay when they begin to see the ripple effect of helping customers, hosts, consultants, families, and future leaders.
That is what I love most about this business.
Common Questions About Joining My Team
Do I need sales experience to join Suzanne’s team?
No. Most people learn as they go. Coachability, consistency, and willingness to take action matter more than prior sales experience.
Can I join just for product savings?
Yes. Some people join because they love the products and want consultant benefits. Others start there and later decide to build more actively.
Can I build part-time?
Yes. Many consultants begin part-time. The key is matching your activity level to your goals and using the time you have intentionally.
What if I am busy with family or another job?
I understand that season. I built while working outside the home and raising children. Systems, boundaries, and focused work matter.
What if I am nervous about asking people?
That is normal. I teach consultants to think of asking as offering, not pressuring. You are giving people an opportunity to choose.
What if my friends and family do not support me?
That happens more often than people expect. Growth usually comes from getting outside your immediate circle and meeting new people.
What if I tried Norwex before?
A past experience does not have to define your future. The more important question is what would need to be different this time.
Will I be expected to build a team?
Your goals matter. You can begin with product savings or personal sales, but I do believe team building is important for people who want long-term leadership growth.
What makes Suzanne’s mentorship different?
My approach combines business systems, leadership development, family-business values, work-life harmony, resilience, and a focus on helping people become capable rather than dependent.
Does Suzanne guarantee results?
No. Results vary based on individual effort, time, skill, consistency, market, goals, and many other factors. I share my experience and provide mentorship, but no specific result is guaranteed.
The Next Step
If you are considering becoming a consultant, I would rather begin with a conversation than pressure.
We can talk about your goals, your questions, your current season of life, and whether this opportunity fits what you are hoping to build.
You do not have to know everything before reaching out.
You only need to be willing to ask honest questions.
Results vary in any business. I share my personal experience, but no specific income, rank, promotion, or business outcome is guaranteed.
