If you are considering becoming a Norwex Consultant, you probably have practical questions, personal questions, and maybe a few concerns you are not sure how to ask.
I have answered these questions for many years from people who were brand new to Norwex, people who had tried direct sales before, people who wanted product savings, people who wanted part-time income, and people who were interested in building a long-term business.
This FAQ is designed to give you clear, honest answers.
I do not believe in hype. I do not believe in promising specific results. I do believe in helping people understand the opportunity, the work involved, the support available, and the kinds of decisions that help someone start with more confidence.
Getting Started
A Norwex Consultant is an independent consultant who shares Norwex products, helps customers choose products, hosts or supports product demonstrations, follows up with customers, and may also invite others to consider the consultant opportunity.
No. Many consultants begin with no sales experience. In my experience, coachability, consistency, willingness to ask, and willingness to learn matter more than prior sales skills.
No. Product knowledge grows over time. I would rather see someone begin learning through action than wait until they feel they know everything. If you wait until you feel completely ready, you may never start.
Yes. You do not need to be loud, outgoing, or highly polished. Thoughtful listeners, educators, helpers, and relationship-builders can do very well when they learn to share consistently.
No. In fact, being too polished can sometimes make the business seem less duplicatable. People need to see that real people can do this. Imperfect action is often better than polished hesitation.
Yes. Many people are nervous at first. Confidence usually comes from action. You become more comfortable by practicing, asking, following up, and learning that a no is not personal.
That is a good reason to have a conversation before enrolling. We can talk about your goals, concerns, current season of life, and whether the opportunity fits what you are looking for.
Start by learning about the opportunity, reviewing the starter kits, and having a conversation about your goals. You may want to read Consultant Opportunity Explained and Starter Kits Compared.
Joining Suzanne’s Team
Your sponsor can influence how you start, how you think about the business, how you handle discouragement, what systems you learn, and how supported you feel. Products matter, but mentorship matters too.
My approach combines practical systems, honest expectations, leadership development, family-business values, work-life harmony, and a focus on helping consultants become capable rather than dependent.
I provide guidance, mentoring, systems, encouragement, and practical coaching. I also point consultants toward existing tools and resources so they learn how to find answers and grow independently.
No. I will mentor, guide, encourage, and help you think through the business, but your activity matters. This is your business, and your results depend on what you choose to do with it.
My goal is to help new consultants get started with clarity and confidence. Support may include conversations, direction to resources, group training, systems, and coaching depending on your goals and needs.
Starter Kits
Yes. New consultants choose from available starter kit options when enrolling. The best kit depends on your goals, budget, and how actively you plan to share products.
The best starter kit depends on your goals. Some people want the lowest-cost entry point. Others want more products to use and demonstrate right away. Read Starter Kits Compared for a full breakdown.
No. Success is not determined by kit size alone. Consistency, follow-up, activity, support, and willingness to learn matter more.
Yes. A smaller starter kit may make sense if you are joining primarily for product savings or want a low-cost way to begin.
A larger starter kit may provide more products to use, demonstrate, and learn from, which can help build confidence more quickly.
The Standard Starter Kit may have qualification requirements for the kit to remain cost-free. Always review the current Norwex enrollment terms before choosing that option.
If a starter kit has sales requirements attached, Norwex may bill the applicable kit charge if the requirements are not met. Review the current program terms before enrolling.
Starter kit purchases typically do not count toward Personal Retail Sales. Confirm current details during enrollment.
No. Price matters, but purpose matters more. Choose the kit that best supports your goals, confidence level, and intended activity.
Product Savings
Yes. Some people join because they love the products and want consultant benefits or access to savings. Not everyone joins with the goal of building a large business.
Yes. Some consultants remain product-focused. Others later decide to share products more actively or build a business. All of those paths can be valid.
You should understand the consultant requirements before joining. Some people maintain consultant status with occasional activity, while others build more actively.
You can start there, but I usually encourage consultants not to rely only on friends and family. Growth often comes from expanding beyond your immediate circle.
That may be possible depending on your goals and current consultant requirements. It is worth discussing before you enroll so you understand what is expected.
Costs and Requirements
The cost depends on the current starter kit options and enrollment promotions. Review the current kit choices before enrolling.
Program details can change, so review current Norwex policies at enrollment. I can help you understand the current requirements before you decide.
Consultant activity requirements can change over time. Always verify the current Norwex consultant requirements before enrolling.
No large inventory investment is generally necessary to begin. Some consultants choose to keep certain products on hand, but the business can be built without buying large amounts of inventory.
Consultants typically receive access to online tools through Norwex. You do not need to build your own website to start.
No. Basic communication tools, a way to follow up, and a willingness to share are more important than complicated equipment.
If you are married or share finances, I recommend having an honest conversation. Support at home can make a big difference, especially if you plan to build actively.
Time Commitment
That depends on your goals. Someone joining mostly for product savings may spend very little time. Someone building a serious business will need more consistent activity.
Yes. Many consultants begin part-time while working another job, raising children, or managing other responsibilities.
Yes, but you will need to be intentional with your time. Focused activity matters more than being busy.
A few focused hours can still matter if they are spent on meaningful activity, such as follow-up, customer care, booking, and sharing. Your goals should match your available time.
It means that when you have business time, you use it intentionally. Avoid distractions, focus on the activity in front of you, and do the work that actually moves the business forward.
Use simple systems, focus on the next right activity, set boundaries, and do not try to learn everything at once.
Yes, but it requires communication, boundaries, and planning. I teach work-life harmony rather than perfect balance.
Income and Results
There is no guaranteed answer. Results vary based on individual effort, consistency, time, skill, market, goals, and other factors.
No. I share my experience and provide mentorship, but no specific income, rank, promotion, or business result is guaranteed.
It can for some people, but results vary. The opportunity requires consistent activity, learning, follow-up, and resilience.
Yes. Some people have modest goals. Others have larger goals. Your goals should be true to your life and season.
Some people build significant businesses, but no one should assume that outcome. If that is your long-term goal, we should talk honestly about the work, time, and consistency involved.
Because honesty matters. Business outcomes vary, and I do not want anyone joining because they misunderstood what is typical or guaranteed.
Consistent activity, willingness to ask, customer care, follow-up, coachability, resilience, and building relationships all matter.
First 30–90 Days
Focus on learning the basics, using the products, asking people to help you launch, booking opportunities to share, and building confidence through action.
No. Learn a few core products well and keep learning as you go.
You can begin there, but do not depend only on them. Many new consultants are surprised that friends and family are not always their strongest supporters.
Because your business grows as you meet new people. Friends and family may help you start, but long-term growth usually requires expanding your circle.
If you are interested in leadership or long-term growth, yes. Bringing on a new consultant early can help you learn together and grow faster.
That is normal. One event does not define your business. Learn from it, reset, and move to the next opportunity.
It is the mindset of allowing yourself to be frustrated after a hard event only until you get home. Then it is time to reset and focus on the next opportunity.
Follow-up should happen promptly and consistently. People often need reminders, answers, or encouragement before deciding their next step.
Sharing, Parties, and Customer Care
Home parties can be effective, but consultants may also use online parties, events, one-on-one sharing, referrals, and other methods depending on current tools and personal style.
You do not have to be pushy. I teach offering, not pressuring. You share the option and let people decide.
Keep it simple and honest. Tell them you are getting started or building your business and ask whether they would be open to hosting or helping you share.
No is part of the process. It is not a personal rejection. You have to get through no’s to find the right yes’s.
Follow up with service, not pressure. Ask whether they have questions, whether they need help, or whether they have had a chance to consider the information.
Customer care builds trust. People are more likely to reorder, refer, host, or consider the opportunity when they feel genuinely cared for.
Social media can be useful, but it is not the only way to build. Relationships, conversations, events, follow-up, and referrals also matter.
Some consultants build significantly online, but personal connection still matters. Online tools work best when used with genuine conversation and follow-up.
Team Building and Leadership
No. You can be a consultant without building a team. However, team building is important if your goals include leadership growth, duplication, and larger long-term impact.
Because leadership multiplies impact. When you help others start and grow, your work can reach farther than what you could do alone.
It is a leadership concept about multiplication. Immediate commission can be valuable, but helping someone else build can create a ripple effect beyond one personal sale.
Yes, if they are comfortable learning how. Many people wait too long because they think they need to master selling first. Team building can be part of the business from the beginning.
Look for people who enjoy the products, ask good questions, have work ethic, show integrity, are coachable, or seem interested in something more.
You are offering information, not forcing a decision. If the opportunity could help someone, not asking may actually withhold something valuable from them.
Strong leaders are consistent, coachable, honest, resilient, willing to develop others, and able to keep going through disappointment.
I focus on mindset, systems, personal responsibility, duplication, recognition, boundaries, and helping people become capable rather than dependent.
Work-Life Harmony and Family Business
Work-life harmony means aligning your values, calendar, family, work, and goals over time. It is more realistic than trying to maintain perfect daily balance.
Because perfect balance is rarely realistic. Life has seasons. Harmony allows different areas of life to receive different attention at different times while staying aligned with values.
Yes, if it fits your family. Family involvement should be age-appropriate, clearly communicated, and healthy for the relationships involved.
Know your values, put important family commitments on the calendar, communicate business seasons, and set clear boundaries around work time.
Yes, when it is built with communication, shared purpose, age-appropriate responsibility, and respect for relationships.
Invite honest questions. It is better to discuss concerns before joining than to ignore them. Support at home can make the business more peaceful.
Set office hours where possible, use systems, schedule calls, turn off notifications when needed, and remember that not everything is urgent.
It is a reminder that most business questions do not require instant access to a leader at all hours. Boundaries protect both family and leadership.
Mindset, Rejection, and Confidence
That is normal. Rejection becomes less frightening when you experience it and realize you can keep going.
It is a mindset exercise where you intentionally track no’s from people you ask to purchase, host, or consider the opportunity. The goal is to reduce fear and build action.
Talent does not replace work ethic. Some talented people struggle because they expect the business to be easy or are unwilling to do uncomfortable things.
Work ethic, coachability, kindness, consistency, integrity, resilience, and willingness to learn matter deeply.
Start anyway. Confidence grows through action, not waiting.
Most people do not. The key is learning that no is not personal and that every no can move you closer to the right yes.
Do not rely only on motivation. Build habits, systems, accountability, and a clear reason for why you are doing the work.
Learn from it and move forward. One bad event is not your business. It is one data point.
Returning Consultants
Many people return during a different season of life. The details depend on current Norwex policies and your previous consultant status.
A previous experience does not have to define your future. Timing, support, systems, confidence, and goals may be different now.
They may return with more clarity, maturity, realistic expectations, product experience, or appreciation for better support.
Ask what would need to be different this time. Better systems? More support? Clearer goals? More consistency? A different mindset?
No. People restart businesses, careers, habits, and goals all the time. Restarting can be wise when the timing and support are better.
Common Concerns
You do not have to pressure anyone. You can invite, offer, and respect their answer. I also encourage consultants to grow beyond their immediate circle.
There are still many people who have not heard of Norwex or do not have a consultant relationship. Your relationships and approach matter.
Your circle can grow through parties, referrals, events, customer care, social media, and consistent conversations.
You may be busy, but the better question is whether this matters enough to schedule focused time. Your goals should match your availability.
You can learn. Many tools are simpler than they first appear, and you do not need to master everything at once.
You do not have to build only through social media. Personal conversations, referrals, events, parties, and customer care can all matter.
Some people may not understand. That does not mean the opportunity is wrong for you. Your goals and values matter more than other people’s assumptions.
Failure is often less final than people fear. You can learn, adjust, restart, or decide what role you want the business to play in your life.
Compliance and Expectations
No. Results vary based on individual effort, time, skill, consistency, market, goals, and other factors.
No. Joining does not guarantee income, rank, promotion, or any specific business outcome.
No individual leader’s results should be assumed typical. Suzanne’s experience reflects her own work, time, consistency, leadership, and circumstances.
Experience can show perspective and credibility, but it should not be interpreted as a promise of what someone else will achieve.
Yes. You should review current Norwex enrollment details, starter kit terms, consultant requirements, and compensation information before making a decision.
Yes. I prefer honest conversations. I want people to make informed decisions that fit their goals and season of life.
Next Steps
Start with Consultant Opportunity Explained, Starter Kits Compared, and Why Join Suzanne’s Team.
Review Starter Kits Compared and then talk through your goals before enrolling.
Read Why Join Suzanne’s Team and Mentorship With Suzanne. If the approach feels aligned, the next step is a conversation.
Use the Talk With Suzanne link below to start a conversation about your questions, goals, and next steps.
Yes, if you already feel ready. I still recommend reviewing starter kit options and understanding the current terms before enrolling.
That is normal. I would rather you ask thoughtful questions than rush into a decision you do not fully understand.
Results vary in any business. I share my personal experience, but no specific income, rank, promotion, or business outcome is guaranteed.
