Suzanne Holt

Norwex
Senior Vice President Sales Leader
Independent Sales Consultant

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Becoming a Norwex Consultant FAQ

Becoming a Norwex Consultant

One of the things that people tell me they are always looking for more information on is the Norwex Business Opportunity.  Hiring and training new Norwex Independent Sales Consultants is one of my favorite parts of my job, and I want to make sure that you have all of the information that you need to make an educated decision.

Here are the most frequently asked questions about becoming a Norwex Consultant – things like how much commission you can earn, how much your start-up cost will be, etc. Please feel free to contact me if you have a question that isn’t answered here!

Becoming a Consultant FAQ

How should I decide which consultant to sign up with?

The consultant who signs you up is responsible for helping you. You should sign up under someone you feel has a high level of integrity, who knows Norwex's products and procedures, and who can clearly and completely answer your questions. You should also consider the resources that they have to offer, which may include conference calls, webinars, access to a team training site, or exclusive team marketing materials (all items provided to Dream Team Norwex consultants). Even if you don't think you'll ever sell Norwex to others and are just joining to get a discount on your own purchases (or those for friends and family), you may someday decide that you want to do more.   At that point, you'll want to be part of a healthy team of knowledgeable people who can help you with your Norwex business. I lead one of the top teams in the United States (and globally), and we are a wonderful team to join!  We have a group of hard working, ethical Norwex consultants spread throughout the United States.  All consultants at any level of the Dream Team are supported with team emails, conference calls, webinars, monthly meetings, one-on-one coaching calls, and access to our amazing team training and support website.  We would love to have you join us. Please CONTACT ME for more information on joining my team and to learn about the additional items we offer to Dream Team members.  I would love to hear from you!  

Does the physical location of my sponsor matter?

Yes and no. It's convenient to sign up with someone who lives near you, however with the communication technology available today, it has changed the way we do business and made it easy to work with people in different geographic locations.  Therefore, it would be wise to sign up with someone knowledgeable who can help you achieve success, even if that person lives elsewhere. Because Norwex is such a new company, many locations have very few Norwex consultants. Many people who choose to join Norwex find a sponsor online.  In that situation, it is important that your sponsor have the ability to train you remotely through resources like an online Team Training Site and monthly webinars and conference calls, all of which are available to all Dream Team Consultants. I provide a comprehensive Team Training website for my team, with new documents added weekly.  I also provide all Norwex training / meetings via live streaming webinars as well as in-person in Minnesota.  We record meetings so that they can be viewed later. I am happy to talk to you anytime about the pros and cons of signing up under someone who is close to you geographically vs the importance of joining a team with superior training tools and marketing resources.  Please contact me with questions.

How much does it cost to become a Norwex consultant and what do I get in my start-up kit?

Norwex Starter Kit for United States - FREE* *There is no initial cost for the Norwex USA start-up kit, with the agreement that the new consultant will sell $2,000.00 worth of product within the first 3 months. If not, the consultant will be billed $200.00 for the kit. USA_Starter_Kit Norwex Products
  • 2 Antibac Enviro Cloths
  • 1 Antibac Window Cloth
  • 1 Antibac Mitt
  • 1 Large Dry Mop Pad
  • 1 Antibac Large Wet Mop Pad
  • 1 Large Mop Base
  • 1 Telescopic Mop Handle
  • 1 Spirisponge
Norwex Business Supplies
  • 1 Norwex Tote Bag
  • 1 Product Manual
  • 1 Norwex DVD 1 Sales Consultant Manual
  • 10 Catalogs
  • 50 Customer Order Forms
  • 10 Hostess Order Forms
  • 10 Sales Summary Forms
  • 1 Clean Without Chemicals Flyer
  • 10 Hostess Planners
  • 1 Invitation Postcard
  • 1 Success Builder
  • 1 Antibac Brochure

Can I just buy the products for my own use and not sell them to others?

Yes! Just remember that in order to remain current (on Norwex's files), you need to purchase a retail total of $250 in any 6 month period of time.  You would receive a 35% discount on your products.

Besides the great discount on Norwex products, are there any other benefits to becoming a consultant?

Yes!
  • In the United States, a new consultant who sells $2,000.00 within 90 days gets their start-up kit for FREE, which is a $200 value.
  • When you act as your own hostess (for orders of $325 or more), you get the current Norwex hostess gifts for free!  You can do this as often as you like.
  • As you begin to develop your own Norwex team of active, qualified consultants, you earn COMMISSIONS on your team sales each month.
  • Norwex offers amazing monthly and annual incentives, including FREE TRIPS!!
  • For more information on INCOME POTENTIAL with Norwex, you can see some examples on my norwex.biz site.

What products should I have in my Norwex kit and how much will it cost me?

Your starter kit will come with a few products in it, but if you plan to do home shows, you'll need a few more things. I recommend that you purchase the following in addition to what comes in your starter kit:
  • Sanira System
  • Ultra Power Laundry Detergent
  • Dryer Balls
  • Antibac Dusting Mitt
  • Spirisponge
  • Dishwashing Liquid
  • Antibac Kitchen Cloth Set
  • Silver Care Toothbrush
You can earn many of these items for free by hosting your own Grand Opening / Kick-Off Party.

Should I keep inventory of Norwex products in my home?

Many people really like it when they can buy something at a home party and take it with them that night.  If you want to keep inventory, you will sell it. You are not required to keep an inventory, and Norwex makes it very easy to do business without a personal inventory. When you do a home party, it's acceptable to bring your well-stocked kit along so that people can see the products first-hand, and your customers will order from the Norwex catalog.  Products ship quickly from our warehouse, and are able to be shipped directly to the hostess or consultant. You may want to keep some items on hand; basics like our Household Package, Laundry Detergent, and Body Pack cloths.  I find that people call me frequently wanting to stop by and pick up these items when they run out or want to give them as a gift.

Is Norwex a pyramid scheme?

No. Norwex is a direct sales company like Tupperware, Avon, Mary Kay, etc. and sells legitimate retail products to consumers. Here is how to tell whether any opportunity is a legitimate multi-level marketing opportunity rather than a pyramid scheme. 1. Product and Price Does the company offer a high quality product for which there is a strong demand in the real world marketplace? Is the product fairly priced and priced competitively with similar products? Can the product be demonstrated, and does it stand out when you show it to friends? Is the product proprietary to the company, and available only through its distributors? (Have you ever noticed that you can't buy Avon products in stores or Shaklee vitamins at pharmacies?) Is it backed up with a customer satisfaction guarantee? Is post-sales service or customer assistance available? Do the people who participate in the program buy the product enthusiastically based on its own merits, even if they don't participate in the compensation program? 2. Second, No Investment Requirement Can you participate in the company's program without having to make any investment other than purchasing a sales kit or demonstration materials sold at company cost? 3. Third, Look at Purchase and Inventory Requirements Can you become a distributor or sales representative without having to fulfill a minimum up-front purchase or inventory requirement? (When you are pitched to put thousands of dollars of inventory at the very beginning, run fast in the opposite direction.) Does the company's compensation plan discourage inventory loading? Garages and backrooms filled with product serve no useful purpose to anyone. 4. Fourth, Look at the Sales Commissions Sources Are sales commissions paid only on actual products or services sold through distributors in the network to the end-user or ultimate consumer? (This means that products don't end up in basements and closets. They are used, because they have genuine value.) Does the compensation plan avoid paying commissions or bonuses for the mere act of sponsoring or recruiting? (If it pays headhunting fees, it is illegal.) 5. Fifth, Check the Buy-Back Policy Will the company buy back inventory and sales kit materials from distributors who cancel their participation in the program, as long as these items are in resalable condition? (This policy is required in states that have adopted multilevel distribution statutes.) 6. Sixth and Very Important, Look for Retail Sales Is there an emphasis on actual retail sales to end-consumers? Can the company demonstrate efforts to market products to the ultimate consumer? Do the company's distributors have ongoing retailing requirements to qualify for commissions? What is a "retail sale?" The industry and many MLM statutes include both sales to nonparticipants and purchases in reasonable amounts for personal use by distributors. Some regulatory groups, including the FTC, have historically rejected personal use as a legitimate retail sale. Stay tuned as this debate continues. The legislative trend is definitely supportive of the industry position. 7. Seventh, Expect an Active and not Passive Role for Distributors Are distributors in the company required to actively participate in the development and management of their networks? (Many of the MLM statutes require that distributors perform bona fide, supervisory, distributing, selling, or soliciting functions in moving product to the ultimate consumer.) 8. Eighth, Watch Out for Earnings Misrepresentations Do the company's literature and training materials scrupulously avoid claims of income potential that is promises of specific income levels other than demonstrations of verifiable income levels within its program? (The Federal Trade Commission, attorneys general, and postal inspectors all have their eyes on the matter of earnings representations. The acceptable approach emerging is that there should be no earnings representations unless they are based on a verifiable track record of the average earnings of distributors. For instance, a company should have statistics to show the percentage of active distributors and the average earnings of active distributors.) 9. Finally, Look for Good Training Does the company offer its independent distributors solid training opportunities in sales and recruitment? Are different levels of training offered to match the increasing levels of experience and responsibilities of distributors? Source: http://www.mlmlegal.com/pyramid.html - Jeffrey A Babner

CONSULTANT REQUIREMENTS

What are the monthly sales requirements?

There are no monthly sales requirements. If you want to be able to continue to receive a consultant discount, however, you must remain "current" - this means selling $250 retail in product (or purchasing for your own use or for gifts) in any 6 month period. Because you get a 35% discount on your purchases, this amounts to $162.50 every 6 months, or a monthly amount of $27.

What terms & conditions must I agree to in order to become a Norwex consultant?

As a consultant you are expected to know and follow the rules laid out in the Norwex Policies and Procedures document. You will be given this document prior to signing up, and you should read it thoroughly, but In a nutshell, Norwex consultants agree to... 1. purchase the sales kit and sustain a minimum of $250.00 (retail) in personal sales over any six month period in order to remain active. 2. represent Norwex ethically and in accordance with Norwex's policies. 3. participate in training if you sell Norwex products to others. 4. be responsible to correctly submit and pay for your Norwex orders. 5. keep your own  tax records as an independent contractor. 6. make no false or misleading statements concerning Norwex or its products. 7. seek prior approval from Norwex if you create media, develop materials or place any advertisements of any kind for use in training, soliciting, or attracting customers and/or representatives

Dream Team Norwex Consultant Training

How do I learn about the Norwex products and develop my product knowledge?

The best way to learn about Norwex products is to try them! Of course, when you sign up as a Norwex Independent Sales Consultant, you will have access to training manuals and DVD's.  Norwex also offers a variety of webinars that are free of charge for consultants. My Dream Team has an exclusive Team Training website and regular Conference Calls and Webinars, to which you will get access once you have joined our team.

As my Norwex mentor and leader, how do you communicate with the consultants on your team?

To keep my consultants from being overwhelmed by an inundation of emails from me, I try to just send out one weekly team update by email, and to contact my personal consultants by telephone from time to time.  I also have a team Facebook group where we regularly communicate with active consultants.  The communication is tailored to what YOU want in order to most effectively meet your goals as a Norwex consultant. I am available to you by email and telephone at any time and I encourage you to contact me when you have any questions about your Norwex business.

PROFIT MARGIN AND NORWEX PRODUCT DISCOUNT

What is the profit on Norwex products?

For Norwex Party and direct sales, you earn 35% profit! Being a Norwex Independent Sales Consultant can help you live the life you want and give you the freedom to set and achieve your PERSONAL goals! The following chart is an example of what you can earn when you join the Norwex Team!

How do I receive my commission on my Norwex sales?

Payments by Cash or Check result in Immediate Profit When a customer pays you by cash or check, you already have your profit. This is because when you make that customer's order, Norwex will charge you the discounted amount for the products. In the meantime, your customer has already given you the full retail amount for the products. Payments by Credit Card result in you receiving a Commission check from Norwex (paid by DIRECT DEPOSIT) When a customer pays you by credit card, Norwex will direct deposit your commission on a bi-weekly basis, direct to your bank account.

Do I need to have a credit card to become a Norwex Consultant?

Yes.  Norwex requires that you must have a credit card in your own name, and you must pay for each order before it is shipped.  Your credit card is charged when you receive cash or check payment for your Norwex sales.  

Questions about Marketing My Norwex Business

Where can I sell Norwex?

Norwex consultants have a great deal of freedom to decide where and how to sell their products. Not only can you sell Norwex at home parties, but you can also...
  • sell direct to friends, family, or people that you meet through your business
  • do trade shows and exhibits.
  • sell at flea markets, farmers' markets, etc.
  • conduct online sales through a norwex.biz website

Can I sell Norwex on eBay or other auction sites?

No.  As with almost all other direct sales companies, this is strictly prohibited by Norwex.

Can I advertise my Norwex business?

Yes, with the provision that you get approval from Norwex for any media you've created.  The Norwex Dream Team has many pre-approved advertising materials that can be customized for your use.

Does Norwex offer its consultants a website?

YES! Norwex now offers a personalized website to help you grow your business!  There is a very low monthly fee to maintain the website, and it takes you less than 15 minutes to get it customized and up and running!  I am available to help you get your site up and running as soon as you join our team!

Can I blog about my Norwex business and/or the products?

Yes!  This is a great way to give your Norwex business widespread exposure.  You will be sure to want to follow the Norwex blog guidelines; contact compliance@norwex.com for more details once you are a consultant.

SIGNING UP

NORWEX SIGN UP FORMS

Suzanne's Norwex Dream Team is a T.E.A.M. (Together Everyone Achieves More) of motivated and knowledgeable Norwex consultants throughout the United States, and we would love to have you join our team!  You can access the sign up forms below, or contact Suzanne at 651-402-0306 or suzanneholt@live.com SIGN UP FORMS: To sign up to sell Norwex as a Norwex Independent Sales Consultant, please complete the following Consultant application and fax it to 866-265-9230.  Please list "Suzanne R Holt" as the sponsor. 2013 US Consultant Agreement USA-Success Builders 2013